Privacy Policy
Last updated: 7 May 2026
1. Data Controller
TCC Whitestone, Lda. (hereinafter "MAAMI HOME", "we" or "us"), with registered office at Rua Norton de Matos, 835, Gulpilhares, 4405-671 Vila Nova de Gaia, Portugal, is the data controller responsible for the personal data collected through this website.
For any questions regarding the processing of your personal data, you may contact us at:
- Email: info@maamihome.com
- Phone: +351 220 924 778
- Post: Rua Norton de Matos, 835, 4405-671 Vila Nova de Gaia, Portugal
2. Personal Data We Collect
We collect only the data that is strictly necessary for the purposes described below:
2.1 Data you provide directly
- Contact form: name, email address, subject, and message content.
- Bespoke project form: name, email address, project description, and optional attachments.
- Newsletter subscription: email address.
- Factsheet requests: name and email address.
2.2 Data collected automatically
- Server logs: IP address, browser type, referring URL, pages visited, and timestamps. These are retained by our hosting provider for operational and security purposes.
- Analytics data: anonymised usage statistics collected via Google Analytics (through Google Tag Manager) when you consent to analytics cookies. This includes page views, session duration, and general geographic region.
- Cookies: see Section 7 below for full details.
3. Purposes and Legal Basis
We process your personal data for the following purposes, each with its corresponding legal basis under the GDPR (Regulation (EU) 2016/679):
| Purpose | Legal basis | Retention |
|---|---|---|
| Responding to enquiries (contact form, bespoke form) | Consent (Art. 6(1)(a)) and pre-contractual measures (Art. 6(1)(b)) | 24 months after last interaction |
| Sending product factsheets | Consent (Art. 6(1)(a)) | 12 months |
| Newsletter communications | Consent (Art. 6(1)(a)) | Until you unsubscribe |
| Website analytics and improvement | Consent (Art. 6(1)(a)) via cookie banner | 26 months (Google Analytics default) |
| Website security and stability | Legitimate interest (Art. 6(1)(f)) | 30 days (server logs) |
4. Data Recipients and Processors
Your personal data may be shared with the following categories of service providers who act as data processors on our behalf, under appropriate contractual safeguards:
- Brevo (Sendinblue SAS, France): email delivery and CRM. Used to process contact forms, newsletter subscriptions, and factsheet requests. Brevo Privacy Policy.
- Vercel Inc. (USA): website hosting and content delivery. Vercel Privacy Policy.
- Google LLC (USA): Google Tag Manager and Google Analytics for website analytics (only with your consent). Google Privacy Policy.
- Sanity AS (Norway): content management system for website content (does not process visitor personal data).
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
5. International Data Transfers
Some of our service providers are based outside the European Economic Area (EEA), namely in the United States. Where personal data is transferred outside the EEA, we ensure that appropriate safeguards are in place, including:
- EU-U.S. Data Privacy Framework (DPF) certification of the recipient
- Standard Contractual Clauses (SCCs) approved by the European Commission
6. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of access (Art. 15): obtain confirmation and a copy of the data we hold about you.
- Right to rectification (Art. 16): correct inaccurate or incomplete data.
- Right to erasure (Art. 17): request deletion of your data ("right to be forgotten").
- Right to restriction (Art. 18): limit how we process your data.
- Right to data portability (Art. 20): receive your data in a structured, machine-readable format.
- Right to object (Art. 21): object to processing based on legitimate interest.
- Right to withdraw consent (Art. 7(3)): withdraw consent at any time, without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at info@maamihome.com. We will respond within 30 days.
You also have the right to lodge a complaint with the Portuguese supervisory authority:
Comissao Nacional de Protecao de Dados (CNPD)
Av. D. Carlos I, 134, 1.o
1200-651 Lisboa, Portugal
Website: www.cnpd.pt
7. Cookies
Cookies are small text files placed on your device when you visit our website. We use cookies as follows:
7.1 Strictly necessary cookies
These cookies are essential for the website to function. They include session cookies and the cookie that stores your consent preferences. They cannot be disabled.
7.2 Analytics cookies
When you consent via our cookie banner, we use Google Analytics (through Google Tag Manager, container GTM-PRFJBSDW) to collect anonymised data about how visitors use the site. These cookies help us understand which pages are most popular and how visitors navigate the site.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Distinguishes unique users | 2 years | |
| _ga_* | Maintains session state | 2 years | |
| maami_consent | MAAMI HOME | Stores your cookie preferences | 12 months |
You can change your cookie preferences at any time using the cookie settings button in the website footer, or by clearing your browser cookies.
7.3 Managing cookies in your browser
Most browsers allow you to refuse or delete cookies through their settings. Please note that disabling strictly necessary cookies may affect website functionality.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, or unauthorised disclosure. These measures include encrypted data transmission (HTTPS/TLS), access controls, and regular security reviews.
9. Children's Privacy
Our website is not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date. We encourage you to review this page periodically.